• Through Our Website

    1. Browse our collections.

    2. Click the “Contact Us” icon below

    3. Send us a direct message on WhatsApp with the item & size you wish to purchase.

    4. Our team will confirm availability and sizing

    5. We will provide payment and delivery details to complete your order.

    At the store

    1. You can visit and browse our collection at Nurba Boutique, Qurum.

    2. For location details, send us a direct message via WhatsApp or Instagram.

    Through Instagram

    1. Send us a direct message on Instagram with the item(s) you wish to purchase.

    2. Our team will confirm availability and sizing.

    3. We will provide payment and delivery details to complete your order.

    Through WhatsApp

    1. Send us a message with the product name or screenshot of the item you'd like to purchase.

    2. Our team will assist you with sizing, availability, and payment options.

    3. Once payment is confirmed, your order will be processed and prepared for delivery.

  • All orders are processed and delivered within 5 business days (online orders) from the date of order confirmation.

    Delivery timelines may vary slightly during new collection launches, promotional periods, public holidays, or due to courier delays.

    Updates will be provided to you as per your preferred mode of communication.

  • At this time, we do not offer refunds. We are pleased to offer exchanges for eligible items within 2 days of delivery, We recommend reviewing sizing and product details carefully before placing your order. Thank you for your understanding and support.

    To request an exchange, please contact us via WhatsApp with your order number and reason for the request, within 2 days of receiving your order.

  • We value your feedback and are always looking to improve.

    Please complete our feedback form here:

    Feedback Form

    We carefully review all comments, suggestions, and customer experiences.

  • If you have any questions, please contact us via:

    • Instagram Direct Message

    • WhatsApp us at +968 71730683

    • Email: customerservice@aaliamare.com

    We're happy to assist you.

Frequently Asked Questions